IT Support for Home & Small Business
Practical help when your PC, WiFi, phone, or TV misbehaves, or when you want a proper upgrade or custom build. Remote when it fits; on-site in Blekinge, Skåne, and Småland when someone needs to be there in person, and elsewhere in Sweden when needed.
Pricing starts from 0 SEK for a short contact when that is enough. Billable work is 900 SEK/hour, remote or on-site. For private individuals often about 450 SEK/h after RUT on eligible home visits, depending on the job. For a broader overview of home and small business IT, see the complete IT guide.
IT support for home and small business means hands-on help with computers, networks, and devices when something breaks or needs setup, from virus cleanup to WiFi and custom PC builds.
What this service is
IT support for home and small business is for when you need a person who can diagnose problems, replace parts, build or upgrade a machine, and fix network and device issues without spending evenings on forums. IvyyDev is a solo practice, so you always know who you are talking to.
This is separate from database and integration work, but the two can combine if you need both advice and hands-on execution.
Need a website or web app instead of a home visit? That work is delivered remotely across Sweden and abroad via web development.
Remote vs on-site
Many jobs start with a quick message. We pick the format that fits the problem instead of always booking a visit. The rate is 900 SEK/hour for both remote and on-site. RUT usually applies only to eligible on-site work, depending on the job.
Remote help
Good when you are not in Blekinge or Skåne, or when software is the issue
Virus scans and cleanup guidance
Slow PC troubleshooting and software errors
WiFi settings and router advice when you can reach the device
Phone backup, sync, and app questions
Advice before you order parts online
On-site in Blekinge, Skåne & Småland
Good when hands, cables, or physical installs are required
PC builds, GPU or PSU swaps, and disk upgrades
WiFi surveys, access point placement, and cabling
Smart TV and streaming box setup on your network
Printer install and home office wiring checks
When you simply want someone in the room
What I help with
Common requests, plus a few extras people forget to mention until we talk.
Home PC & virus cleanup
Slow computers, pop-ups, and malware scans for home users and home offices, with safe cleanup and basic hardening.
Diagnostics and troubleshooting
Find why a PC, laptop, or network misbehaves: slow boot, crashes, blue screens, driver issues, and odd errors.
Full PC builds and upgrades
New builds from parts, or upgrades like SSD, RAM, GPU, and PSU. Scope and budget are agreed before work starts.
Component replacement
Swap failed or underpowered parts. Example: a dead power supply replaced so the machine is stable again.
WiFi, phones & smart TV
Router and mesh setup, phone backups and sync, streaming apps on TV, and printer setup on your home network.
On-site in Blekinge, Skåne & Småland
Visits for hardware, cabling, builds, and WiFi surveys when remote guidance is not enough. Travel agreed before I come.
Also in scope
- OS reinstall or reset with backup advice
- Disk and SSD upgrades with data migration guidance
- Printer and scanner setup on your network
- Advice before you buy a new PC, laptop, or parts
- Gaming and work-station custom builds
Example: quick on-site fix
A customer reached out in the late morning with a PC that would not stay on. I arrived on site mid afternoon with a replacement power supply, installed it, reconnected everything, and verified the machine was stable. The whole visit was roughly 45 minutes to one hour. They were pleased with the quick turnaround, clear communication, and a stable machine at the end of the visit.
Details are anonymised. Your case may differ, but the process is the same: clarify the problem, agree scope and price, then fix or next step.
Where I work
On-site visits are aimed at Blekinge and Skåne, including areas around Sölvesborg, Karlskrona, Kristianstad, and Malmö. Remote help works for many software and network tasks no matter where you are.
How it works
- You message me with a short description of the device and the problem.
- We agree scope: remote or on-site, rough time, and whether parts are needed.
- Quote or fixed range for the work so you can decide before I start billable work.
- Fix, verify, and handover with simple notes on what was done.
RUT tax deduction for private individuals
In Sweden, private individuals can often get a RUT tax deduction on labor for eligible IT work done in or near the home (50 percent of the labor cost). At 900 SEK/hour on-site, that is often about 450 SEK/h for you after the deduction, depending on the type of job. That covers on-site troubleshooting, installation, and maintenance of computers, WiFi, printers, operating systems, and antivirus, plus basic guidance tied to that on-site work.
- Applies to: private individuals, work in or near the home, labor on eligible IT services.
- Does not apply to: web development and coding, remote-only or phone-only advice, work in company premises, materials and travel.
I handle RUT paperwork as an F-tax contractor when it applies. This is information, not legal advice. Final eligibility follows Skatteverket rules and your situation. Read more on Skatteverket about fiber and IT services.
Pricing
Transparent start: from 0 SEK where it fits. Billable work is 900 SEK/hour for both remote and on-site. Rough time is agreed before we start.
Private individuals in Sweden: for RUT-eligible home IT labor you often pay half of the labor cost (900 SEK/h often becomes about 450 SEK/h after RUT, depending on the job). Materials and travel are not included in the deduction. See the RUT section above.
From 0 SEK
Short triage or quick guidance
When a brief message or call is enough to point you in the right direction, there may be no charge. If it turns into real work, the rate is 900 SEK/hour before I proceed. Remote-only advice does not qualify for RUT.
- Quick assessment of what is realistic
- Clear next steps before paid work
- No surprise billing without agreement
Remote support
When software and guidance are enough
Troubleshooting, virus scans, WiFi guidance, and similar work over secure screen sharing. RUT usually does not apply to remote-only advice.
- 900 SEK per hour, same rate as on-site
- Rough time before paid work starts
- No RUT on remote-only sessions
On-site
RUT often for private individuals, depending on the job
Hardware, cabling, builds, and WiFi on-site in Blekinge, Skåne, and Småland. For private individuals, RUT often applies to labor on eligible home visits, depending on the type of job.
- 900 SEK per hour on-site
- RUT often on eligible home-visit labor
- About 450 SEK/h after RUT when the deduction applies
On visits, call-out and any travel time are extra. Contact us for a price estimate.
Frequently Asked Questions
Straight answers about IT support and on-site help. For the full picture, see the complete IT guide for small businesses and home users.
What is hands-on IT support for home and small business?
It is practical help with PCs, laptops, phones, WiFi, TVs, and custom builds when something breaks, feels slow, or needs upgrading. You talk to me directly, not a call-center script.
How is pricing calculated?
Pricing starts from 0 SEK for a short first contact when that is enough. Billable work is 900 SEK per hour for both remote and on-site support. For private individuals in Sweden, RUT often applies to on-site jobs depending on the work type, so labor can be about 450 SEK/h after the deduction. Materials and travel do not qualify for RUT. On visits, call-out and any travel time are extra; contact me for a figure. Rough time is agreed before paid work starts.
What does remote support cost?
Remote support is 900 SEK per hour. RUT usually does not apply to remote-only advice. A short first contact can start from 0 SEK when that is enough.
What does on-site IT support cost?
On-site IT support is 900 SEK per hour. For private individuals, RUT often applies to eligible home-visit labor depending on the job type, so about 450 SEK/h after the deduction. Call-out and any travel time are extra on visits; contact me for a figure.
Can I get a RUT tax deduction on home IT help?
Usually yes for private individuals in Sweden when the work is done in or near the home and counts as eligible IT work under Skatteverket rules: for example on-site troubleshooting, installation, and maintenance of computers, WiFi, printers, operating systems, and antivirus, plus basic guidance tied to that on-site work. You typically pay half of the labor cost when RUT applies (about 450 SEK/h after deduction at 900 SEK/h). RUT does not cover web development or coding, remote-only advice, work in company premises, or materials and travel. I handle RUT paperwork as an F-tax contractor when it applies. This is information, not legal advice. Final eligibility follows Skatteverket rules and your situation.
Do you work on-site or only remotely?
Both. Software issues, guidance, and many network fixes work remotely. Hardware, cabling, PC builds, and WiFi surveys are often on-site in Blekinge, Skåne, and Småland. Travel is agreed upfront. RUT only applies to eligible on-site work in or near the home, not to phone or remote-only advice.
Do you help home users?
Yes. Home PCs, virus cleanup, slow WiFi, smart TV setup, phone backups, and custom gaming or work builds are common requests alongside small business visits. Private individuals in Sweden can often get RUT on labor for eligible home visits.
Do you supply parts, or do I buy them myself?
Either works. I can recommend parts and you purchase them, or source them and include them in the quote. We agree brand, budget, and warranty before buying.
Do you only serve Blekinge, Skåne, and Småland?
Primary focus is Blekinge, Skåne, and Småland with a base in Sölvesborg. I also visit elsewhere in Sweden when needed and travel is agreed upfront. Remote help for software, virus scans, and network guidance works when a visit is not needed. Websites, apps, and automation are delivered remotely across Sweden and abroad via the web development page.
Can you fix WiFi, phones, and TVs?
Yes. Router and mesh setup, dead zones, phone sync and backups, and getting streaming apps working on your TV are regular tasks. Scope stays realistic for home and small office gear.
See related work
Infrastructure and internal tools from the portfolio, relevant when systems need to stay reliable.
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“Jamie did an outstanding job and fixed the issues we were having. I hope we don't have any further PC issues for a long while, but if we do, Jamie will be the first guy we call. Highly recommended.”